The reveries of Joseph P. Wagner
Log Date
Log Date
The reveries of Joseph P. Wagner
Link post
I can’t agree more with this article. Community Managers everywhere, if given the right resources (yes, this sometimes means money) can be empowered to keep dipshits at bay and even convert them into semi-productive members of their communities.
The problem is that resources are extremely hard to come by. Because of that, many (smart) CMs avoid providing anonymous outlets for inter-community communication. See: Company Forums. Instead, they participate in community-created forums that self-police and social media outlets tied to real identities.
On The Nethernet, a game that peaked around ~10k DAUs (if my memory is right), in order to keep assholes away I had a team of over 10 community volunteers that we called Stewards. This amazing group of dedicated individuals spent countless hours helping make TNN one of the most amazing web communities I have ever been a part of.
Is it your fault your community is full of assholes?
